Ingénieur d'application

Based in La Chaux-de-Fonds, Switzerland, the Application Engineer’s role is to provide technical sales assistance to current and prospective customers by understanding an application’s motion need and identifying the optimal motion solution. The Application Engineer may prepare and present proposals and price quotes to current and prospective customers by considering both performance and commercial needs to help the customer design a marketable, reliable, and profitable product. He/She will also manage new project opportunities within a global and cross functional organization to drive growth in Europe and travel to customer locations from time to time to assist in on-site specifications review, prototype testing, design reviews, opportunity status reviews, and quality support.

Key Responsibilities:

·       Work leads / opportunities through key stages of sales funnel including but not limited to opportunity identification, assessment of customer needs, presenting quote, prototype, and product qualification in an effort to accelerate opportunities to design wins,

·       Develop optimal technical and commercial motion solutions tailored to customer needs by choosing from an extensive standard catalog portfolio, or by collaborating with Portescap’s global and cross functional organization to provide a custom product,

·       Perform engineering calculations as necessary for product selection to meet the demands of the application. This requires the ability to read and understand technical drawings,

·       Manage projects from prototyping to product qualification,

·       Responsible for collaborating with designated outside sales representatives in a specified geographic region in order to meet and/or exceed annual revenue targets.

·       Support changes requested by customer on running business,

·       Responsible for handling customer folder: specifications, products and projects deliverables,

·       Provide technical training to the sales team to improve product knowledge and optimize value proposition,

·       Provide training for customers and distributors as may be required,

·       Support marketing activities to improve visibility on the market by delivering whitepapers, technical notes, application notes,

·       Active support of quality issues from assigned territory customers and acts as an internal advocate for the customer, 

·       Work in a lab environment to conduct basic testing on an as needed basis.

Internal Relationships:

·       Close team-work with the regional Area Sales Managers,

·       Interface from sales with R&D, Product Line Managers and Marketing.

External Relationships:

·       Technical interface between the customers and the internal organization,

·       Interaction with distributor representatives.

Key Measurements:

·       Territory turn over and growth,

·       Values of project hitting sampling stage,

·       Values of closed won projects reaching production stage.

Requirements for the Position:

·       Education

Engineer degree or equivalent (Mechanical or Electrical engineering degree), HES/EPFL

·       Experience

3 to 5 years of experience in the following field:

-       Project management,

-       Mechatronics & automation engineering.

Essential Competencies Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Technical

-       Electro-mechanical physics law,

-       Cinematics / dynamics calculation,

-       Motion control / loop regulation,

-       Thermodynamics (thermal calculation),

-       Comfortable reading drawings: geometry, tolerance, stack-up calculation.

·       Commercial and customer centricity

-       Capture the needs of the customer, understand pain points and value drivers

-       Translate requirements into technical requirements

-       Displays tact and diplomacy in an effort to never compromise our integrity while interfacing with customers

-       Responsible for following quality system procedures as required

·       Project management

-       Good organization skills, ability to work several projects in parallel,

-       Self- starter, proactive attitude with a strong sense of project ownership,

-       Independent worker but comfortable with team-work,

-       Summarizing skills: ability to describe a project / situation clearly and efficiently.

-       Assists in developing standard policies and procedures to support ABS methods and metrics

·       Communication

-       English: Fluent in writing and speaking (required),

-       French: Fluent in writing and speaking

-       Any other language a plus,

-       Comfortable with customer exposure and engagement, including cold calling through telephone, video calls, etc.

-       Effectively works across cultures, facilities, distance, and time zones.

·       Computer skills

-       Microsoft Office, SFDC

-       Design / CAD: Solid Works, Matlab, Simulink or equivalent.

TRAVEL

Candidate must be willing and able to travel by all forms of transportation. Travel up to 35% of the time.